Table of contents
Applied product quality knowledge and performance: Moderating effects of uncertainty
Cindy Claycomb, Cornelia Dröge, Richard GermainThis research challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. We focus on applied product…
The performance of contractors in Japan, the UK and the USA: An evaluation of construction quality
Hong Xiao, David ProverbsInternational comparisons of contractor performance allow contractors in different countries to benchmark their own strengths and weaknesses and improve their competitiveness…
Development of an EMS planning framework for environmental management practices
Kit‐Fai Pun, Ip‐Kee Hui, Henry C.W. Lau, Hang‐Wai Law, Winston G. LewisThe increasing consciousness of sustainable development and reconciling production with ecosystem conservation have fostered the adoption and implementation of environmental…
A grounded multi‐model framework for TQM dynamics
Denis Leonard, Renee Reid, Rodney McAdamIt is often claimed that existing quality models can represent the development of total quality management (TQM) within organisations. However, the more recent emergence of…
Adoption of information quality management practices in US healthcare organizations: A national assessment
Daniel P. Lorence, Robert JamesonThe growing acceptance of evidence‐based decision support systems in healthcare organizations has resulted in recognition of data quality improvement as a key area of both…
Benchmarking and quality improvement: A quality benchmarking deployment approach
Hsiu‐Li ChenAs part of total quality management (TQM), benchmarking management has become a competitive technology taken by many successful companies. A benchmark is the value of some…
ISO 9000 registration’s impact on sales and profitability: A longitudinal analysis of performance before and after accreditation
Iñaki Heras, Gavin P.M. Dick, Martí CasadesúsAlthough there is a plethora of research articles that study ISO 9000 quality management systems and their association with business success, there is little empirical research…
Evaluation of reliability of complex systems by means of a discretizing approach: Weibull set‐up
Dilip Roy, Tanmoy DasguptaThis paper examines the suitability of the discretizing approach of Roy and Dasgupta, based on the discrete concentration method of Roy, for determination of reliability of…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony