International Journal of Quality & Reliability Management: Volume 17 Issue 8

The constant‐interval replacement model for preventive maintenance: A new perspective

B K., J.W.H. Price, J. Mathew

The subject of investigation reported in this paper is the determination of an optimal replacement time for equipment that deteriorates with time. The following hypothesis is…

Surveying quality management: A new measure‐oriented approach

Gabriele Bavagnoli, Marco Perona

In this paper, the two main approaches employed up to now in quality‐related surveys, namely the technique‐oriented and the activity‐oriented ones, are discussed, showing their…

Issues in quality engineering research

Adnan Hassan, Mohd Shariff Nabi Baksh, Awaluddin M. Shaharoun

The field of quality has undergone significant changes as reflected by changes in its definition, paradigms, approaches, techniques, and scope of application. This paper reviews…

Quality management and manufacturing strategies in China

Choong Y. Lee, Xiaomu Zhou

Quality has been identified as a key competitive weapon in the global market. Chinese firms are making considerable effort in implementing quality management in order to gain…

Validity and reliability in perceived quality measurement models: An empirical investigation in Spanish ceramic companies

Juan Carlos Bou Llusar, César Camisón Zornoza

This paper verifies the adequacy of perceived quality measurement instruments by comparing the SERVPERF and EP methods. After a discussion of the differences between the two…

Utilizing advanced maintenance practices and information technology to achieve maximum equipment reliability

David Liptrot, Gino Palarchio

Provides case study information regarding Dofasco, Inc., Canada’s second largest steel manufacturer. Notes the economic difficulties of the late 1980s and 1990s, brought on by the…