Table of contents
A cultural study of ISO 9000 certification
Larry A. Mallak, Liwana S. Bringelson, David M. LythReports an exploratory investigation of the organizational cultural values supporting and inhibiting certification to the ISO 9000 series of quality standards. As more firms…
A situational maintenance model
Jens O. Riis, James T. Luxhøj, Uffe ThorsteinssonThe role that effective maintenance management plays in contributing to overall organizational productivity has received increased attention. Presents the development of a…
The optimization of multi‐response problems in the Taguchi method
Lee‐Ing Tong, Chao‐Ton Su, Chung‐Ho WangThe Taguchi method is the conventional approach used in off‐line quality control. However, most previous Taguchi method applications have dealt only with a single‐response…
Machinery selection ‐ process capability and product reliability dependence
Akella S.R. Murty, V.N. Achutha NaikanReliability of a product is highly dependent on the process capability index of the manufacturing process. Discusses a mathematical modelling technique for deriving the…
Identifying potential barriers to total quality management using principal component analysis and correspondence analysis
E.W.T. Ngai, T.C.E. ChengMost quality management researchers make inadequate use of statistical techniques, especially multivariate statistical methods. Applies two multivariate analysis techniques…
A non‐homogeneous software reliability model based on Zipf’s law
Weishing Chen, Tai‐Hsi WuStudies a non‐homogeneous Poisson process software reliability model with failure rate based on Zipf’s law. Discusses the rate function, mean value function and the estimation of…
Strategic quality management and financial performance indicators
Ross L. Chapman, Peter Charles Murray, Robert MellorDespite the increasing international evidence that has identified quality of product and service and a culture of continuous improvement to be essential for long‐term competitive…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony