International Journal of Bank Marketing: Volume 9 Issue 2

Strapline:

For the financial services sector
Subject:

Table of contents

The Youth Market for Financial Services

Barbara R. Lewis, Graham H. Bingham

Findings are presented from an empirical investigation among theyouth market for financial services. Attention is focused on accountownership and use of services, together with…

Statistical Quality Control in Retail Banking

Mahmoud M. Yasin, Ronald F. Green, Marwan Wafa

The importance of quality and statistical quality control asstrategic tools, well established in the manufacturing community, hasrecently been extended to the service sector. The…

A Benefit Segmentation of the Financial Planning Market

Geoffrey N. Soutar, Margaret M. McNeil

The financial planning industry has demonstrated significant growthin Australia through the 1980s. A benefit segmentation study of thefinancial planning market in Perth, Western…

Success in Selling – The Current Challenge in Banking

Bill Stephenson, Julia Kiely

Some of the key issues facing banks in the UK are examined in orderto become better at selling in the personal banking market. These issuesconcern attitudes towards organisational…

Cover of International Journal of Bank Marketing

ISSN:

0265-2323

Online date, start – end:

1983

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Dr Hooman Estelami