International Journal of Bank Marketing: Volume 33 Issue 2

Innovation adoption across self-service banking technologies in India

Arun Kumar Kaushik, Zillur Rahman

The purpose of this paper is to analyze the various antecedent beliefs predicting customers’ attitudes toward, and adoption of, self-service technologies (SSTs) available in the…

Customer personality and relationship satisfaction: Empirical evidence from Indian banking sector

Vishal Mishra, Sridhar Vaithianathan

The purpose of this paper is to examine the influence of customer personality and customer relationship proneness (CRP) on customer’s relationship satisfaction (CS) with the firm…

Consumer attitudes and purchase intentions toward Islamic banks: the influence of religiosity

Nizar Souiden, Marzouki Rani

– The purpose of this paper is to investigate the impact of religiosity on consumer attitudes and purchase intentions toward Islamic banks.

Mobile Banking: A fashionable concept or an institutionalized channel in future retail banking? Analyzing patterns in the practical and academic mobile banking literature

Florian Moser

Though Mobile Banking has raised high expectations in research and practice, it neither experienced broad adoption nor allows it banks to realize additional earnings yet. By…

Challenges of adoption of internet banking service in Yemen

Ali Saleh Al-Ajam, Khalil Md Nor

The purpose of this paper is to determine the factors that influence individuals’ intention to adopt internet banking in the Republic of Yemen. The current study found that a lack…

Editorial

Kent Eriksson, Hooman Estelami