Strapline:For the financial services sector
Table Of Contents: Volume 30 Issue 7
A dialogic communications interrogation of the online brand dispositions of banks operating in GhanaRobert E. Hinson, Nnamdi O. Madichie, Masud Ibrahim
The purpose of this paper is to examine the dialogic communications potential of bank web sites in Ghana.
An integrated framework to improve quality and competitive positioning within the financial services contextGeorge N. Paltayian, Andreas C. Georgiou, Katerina D. Gotzamani, Andreas I. Andronikidis
The purpose of this paper is to propose a quality function deployment analytic hierarchy process (QFD‐AHP) framework to improve quality and competitive positioning within…
The purpose of this paper is to investigate why salespeople resist change and the impact of resistance to change on customer responsiveness and performance outcomes.
Online date, start – end:1983
Copyright Holder:Emerald Publishing Limited
- Dr Hooman Estelami