Strapline:For the financial services sector
Table Of Contents: Volume 23 Issue 7
A comparison of service quality in the banking industry: Some evidence from Turkish‐ and Greek‐speaking areas in CyprusHuseyin Arasli, Salih Turan Katircioglu, Salime Mehtap‐Smadi
To analyze and compare service quality in the commercial banking sector of a small island economy – Cyprus and to investigate the relationship between overall bank…
The paper aims to discuss the interaction processes and short‐term behaviours and motives in long‐term relationships between banks and their corporate clients.
Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfactionNelson Oly Ndubisi, Chan Kok Wah
This research seeks to empirically evaluate the influence of the underpinnings of relationship marketing on the perceived quality of bank‐customer relationship, and on…
The aim of this article is to obtain a better understanding of people's motivation and behaviour with respect to provision for their retirement.
Online date, start – end:1983
Copyright Holder:Emerald Publishing Limited
- Dr Hooman Estelami