International Journal of Bank Marketing: Volume 13 Issue 6
Strapline:
For the financial services sector
Subject:
Table of contents
Strategies for service quality
Martin FojtThat someone can make you feel good is a quality in itself. There has been much talk within British government circles for example, about the feel‐good factor, which is constantly…
343
ISSN:
0265-2323Online date, start – end:
1983Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Hooman Estelami