Interlending & Document Supply: Volume 38 Issue 1

The National Library of Australia's document supply service: a brief overview

Margarita Moreno, Anne Xu

This paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National…

British Library document supply – a fork in the road

Andy Appleyard

This paper seeks to provide an overview of recent developments within the British Library's document supply service and offer an insight into future plans.

Interlibrary loan services at Library and Archives Canada

Paula Kelsall, Elizabeth Onyszko

The purpose of this paper is to describe the interlibrary loan services of Library and Archives Canada.

Science and technology at the Bibliothèque nationale de France: a new policy, a new electronic library and a new access to information

Hervé Colinmaire

The purpose of this paper is to describe developments in electronic reproduction and delivery at the Bibliothèque nationale de France (BnF), and in particular in science…

Development of document delivery by libraries in Germany since 2003

Uwe Rosemann, Markus Brammer

This paper aims to describe the development and current situation of electronic document delivery by public libraries in Germany, taking into account the impact of the changing…

Document supply and resource sharing in Portuguese libraries: the role of the National Library

Elisa Maria Gaudêncio Soares

The purpose of the paper is to describe the development of the Portuguese document supply system with particular emphasis on the role of the National Library but also in its…

The Russian State Library: Russia's national centre for interlibrary loan and document delivery

Nadezhda Erokina

This paper aims to describe the document supply services of the Russian State Library.

The National Library of Singapore experience: harnessing technology to deliver content and broaden access

Sharmini Chellapandi, Chow Wun Han, Tay Chiew Boon

This paper seeks to focus on the efforts of the National Library of Singapore (NLS) to make accessible resources to users who may not come to the library physically or resources…

The ILL Service in the Biblioteca Nacional de España

Beatriz Albelda, Sonia Abella

The purpose of this paper is to describe the recent developments implemented in the ILL Service in the Biblioteca Nacional de España, aimed at a customer‐focused approach.

Many roads to information: digital resource sharing and access at the Swiss National Library

Genevieve Clavel‐Merrin

The paper seeks to describe the changes in user expectations for access to material at the Swiss National Library and the different ways it seeks to provide access information…

KITS: a national system for document supply in Turkey

Ertugrul Cimen, Ayhan Tuglu, Mehmet Manyas, Sema Çelikbaş, Zeki Çelikbaş

The paper aims to describe a new national system for resource sharing and document supply in Turkey.

Editorial

Mike McGrath

Measuring the impact of research

Rebecca Marsh