Interlending & Document Supply: Volume 28 Issue 2
Table of contents
New Zealanders’ access to the world of information
Elaine HallNew Zealand is a small nation with experience and challenges in the area of interlending that have relevance for both developed and less developed countries. The National Library…
Sending ILL requests by e‐mail: a discussion and IFLA guidelines
Sara GouldThe IFLA Office for UPA and International Lending has recently established some guidelines for libraries sending ILL requests by email. The guidelines aim to support document…
Meeting the challenges of international lending and document supply: learning from the Global Resources Program
Mary E. JacksonThe Global Resources Program (GRP) seeks to improve access to international research materials through cooperative structures and the use of new technology. GRP, a joint…
The changing role of the traditional players in the new information age: the future of document delivery services
Malcolm Smith, Mick OsborneOne of the most significant recent developments for libraries has been the increasing availability of electronic versions of journals produced by the major publishers. Virtually…
Why is interlending and document supply still the ugly sister?
Maurice B. LineWe have moved on from the days when interlending was rare and inefficient, and considered as a privilege bestowed by libraries on users. Document supply, as it has increasingly…