The Electronic Library: Volume 23 Issue 4

Tricky devil: a humorous training technique for the chat reference environment

Many libraries now provide real‐time online reference service via internet relay chat (IRC). This paper proposes a humorous training technique.

Organizational and human resource aspects of IT management: A case study of Kuwaiti corporate companies

This paper aims to explore the organizational arrangements and employment policies and practices of 30 Kuwait corporate companies in five selected IT operations of system…

Information literacy: a case study of the KFUPM library

This paper seeks to provide an overview of information literacy (IL) from a global prospective, to highlight problems facing developing countries in initiating IL…

Building an open archive union catalog for digital archives

In January 2002, the National Science Council of Taiwan launched a National Digital Archives Program (NDAP) and has proceeded with the implementation of a system related…

Displays of Arabic script on web‐based OPACs in GCC institutions

This study has the aim of evaluating the compliance of bilingual Arabic scripts web‐based catalogues in the Gulf Cooperative Council (GCC). It also seeks to highlight some…

The development of digital libraries in China and the shaping of digital librarians

Aims to focus on the need for appropriately trained librarians of the next‐generation, the “Digital Librarians”, with particular emphasis on China.

An evaluation of library automation in some Ghanaian university libraries

The study was undertaken to find out which library processes have been automated in Ghana's three older public university libraries namely, the Balme Library, the Kwame…

Decision support system for library acquisitions: a framework

Acquisition of books, serials and other educational materials by libraries involves a complex decision process; especially when there are many books to choose from and the…

OPAC usability: assessment through verbal protocol

This study aims to investigate how participants have interacted during the execution of Online Public Access Catalogue (OPAC) searches, and whether they were satisfied or…

Regional digital libraries in Poland

To review selected activities of Polish libraries in the field of digitising library collections.

Building on what we know: staff development in the digital age

To report the outcomes of an organizational change project at California Polytechnic State University in San Luis Obispo, California, USA. Interactive planning and systems…

State library databases on the internet

To describe the availability of online databases for library patrons in the USA.

Why Intranets Fail (and How to Fix Them): A Practical Guide for Information Professionals

Globalisation, Information and Libraries: The Implications of the World Trade Organisation's GATS and TRIPS Agreements

The Academic Library

Scholarly Publishing in an Electronic Era: International Yearbook of Library and Information Management 2004‐2005

Information Literacy: A Practitioner's Guide

Supporting E‐learning: A Guide for Library and Information Managers

Managing Digital Rights: A Practitioner's Guide