The Electronic Library: Volume 21 Issue 6

Management‐related information on Spanish university library Web pages

A typological analysis of the management‐related documents that Spanish university libraries show on their Web sites is provided. The paper discusses about the structure…

Developing services in an evolving technological and political era

The National Library of Scotland (NLS), like national libraries throughout the world, at present, faces quite major challenges in fulfilling its key functions of…

Comparison of the different electronic versions of the Encyclopaedia Britannica: a usability study

Over the years, Encyclopaedia Britannica has undergone a number of revisions and has been provided in a number of formats other than print. The different electronic…

Library operations and Internet resources

The Internet has rapidly become one of the most powerful global sources of a wide range of information presenting many possibilities for librarians and information…

An evaluative case study of a real‐time online reference service

This case study evaluated a real‐time online interactive reference service. Three data gathering methods were used. First, general usage statistics were generated…

Internet surfing for the blind: a prototype

The right of blind people to access the Internet is simply ignored in many countries because Web pages have been designed for normal people. As a result, many blind people…

Review of Japanese Web sites for Chinese history

In the study of Chinese history, Japan is the most important place of such studies outside China. This paper sets out to introduce Japanese Web sites on Chinese history…

Information portals: a strategy for importing external content

Intranets and portals are supposed to provide an infrastructure through which end‐users can gain effective access to information sources needed to assist in daily tasks…

ASK: a virtual enquiry desk – a case study

A review of a five‐year project to design, implement, promote and evaluate a virtual enquiry desk in a new British University. The service specification, target audience…

Prefiguring Cyberculture: An Intellectual History

Super Searchers on Madison Avenue: Top Advertising and Marketing Professionals Share Their Online Research Strategies

Effective Financial Planning for Library and Information Services (2nd ed.)

Data Warehousing and Web Engineering

The Accidental Webmaster

Conducting the Reference Interview: A How‐to‐Do‐it Manual for Librarians