The Electronic Library: Volume 21 Issue 3

One big picture – 12,000 little pictures: the Auckland Art Gallery collection management and access programme

Using the resources available through the Auckland City Council, the Auckland Art Gallery has managed to turn a simple database upgrade into a programme of work with much…

Metadata mayhem: cataloguing electronic resources in the National Library of New Zealand

This paper takes a chronological approach to the cataloguing of electronic resources within the National Library of New Zealand. It briefly outlines the early work in this…

Electronic access to and the preservation of heritage materials

This paper gives a brief introduction to the Heritage Collection at Auckland City Libraries in New Zealand and notes the significant public support and commitment given to…

Linking people and information: Web site access to National Library of New Zealand information and services

Providing a Web site that satisfies the expectations of the National Library’s New Zealand and international users required a re‐evaluation in 2002 of the library’s Web…

A word in your ear: library services for print disabled readers in the digital age

The Royal New Zealand Foundation for the Blind (RNZFB) currently lends talking books on audio cassette to blind and vision impaired New Zealanders. RNZFB belongs to the…

Online in real‐time? Deciding whether to offer a real‐time virtual reference service

There has been a great deal of interest recently, notably in the USA, in the concept of virtual reference services. Of particular interest is the use of software that…

The digital divide: a global and national call to action

The phrase “digital divide” has been applied to the gap that exists in most countries between those with ready access to the tools of information and communication…

Developing digital libraries

Looks as the long‐term implications of library digitization and suggests that the changes thus far may be merely an introduction to a much greater transition that lies…

Today’s computer industry: facing major challenges

The past five years have seen irreversible changes in the computer and information industries. The last COMDEX trade show (Fall, 2002) reflects the emphasis on…

Online GIS and Spatial Metadata

Customer Loyalty Programmes and Clubs (2nd ed.)

How to Manage the IT Helpdesk: A Guide for User Support and Call Centre Managers (2nd ed.)

The Librarian’s Internet Survival Guide: Strategies of the High‐tech Reference Desk

Continuity, Culture, Competition: The Future of Library and Information Studies Education? Proceedings of the 4th British Nordic Conference on Library and Information Studies, 21‐23 March 2001, Dublin, Ireland

The Librarian’s Guide to Intellectual Property in the Digital Age

Archives, Libraries and Museums Convergence: The 24th Library Systems Seminar, Paris, 12‐14 April 2000 – Archives, Bibliothèques et Musées