Industrial Management & Data Systems: Volume 121 Issue 2

Subjects:

Table of contents

Influence of information technology capability on service innovation in manufacturing firms

Meng Chen, Yao Chen, Hefu Liu, Henry Xu

This paper aims to explore the influence of information technology (IT) capability (i.e. IT exploration and exploitation) on service innovation and ultimately financial…

Analysing repeat blood donation behavior via big data

Xu Chen, Lei Liu, Xinyu Guo

Although blood banks have recently started to recruit blood donors through social media platforms, including WeChat, to increase recruitment effectiveness, few researchers have…

Improving peer-to-peer accommodation service based on text analytics

Carmen Kar Hang Lee, Ying Kei Tse

This paper aims to identify key service attributes in peer-to-peer (P2P) accommodation from online reviews and formulate service improvement strategies based on the unsatisfactory…

The country context in Triple-A supply chains: an advanced PLS–SEM research study in emerging vs developed countries

José A.D. Machuca, Juan A. Marin-Garcia, Rafaela Alfalla-Luque

This paper analyzes whether the Triple-A supply chain (SC)–competitive advantage (CA) relationship is influenced by the country context and considers the case of emerging vs…

370

Online review analytics for hotel quality at macro and micro levels

Yu-Hsiang Hsiao, Yu-Ting Hsiao

This study was to develop a methodology of online review analytics for hotel quality management at macro and micro levels. The macro level was for understanding the service…

An investigation of the consumer’s trusting mechanism in emerging healthcare technology

Xinyu Wei, Heng Xie, Xianghui Peng, Victor Prybutok

The purpose of this research is to investigate how the consumer’s trusting mechanism influences their behavioral adoption intention in the context of genetic testing.

Taxi within a grab? A gender-invariant model of mobile taxi adoption

Keng-Boon Ooi, Fang-Ee Foo, Garry Wei-Han Tan, Jun-Jie Hew, Lai-Ying Leong

The paper intends to examine mobile taxi (m-taxi) adoption, so as to close the gap in the current literature and clarify the behaviour of users by synthesising technological…

1045

Do blockchain and circular economy practices improve post COVID-19 supply chains? A resource-based and resource dependence perspective

Santosh Nandi, Joseph Sarkis, Aref Hervani, Marilyn Helms

Using the resource-based and the resource dependence theoretical approaches of the firm, the paper explores firm responses to supply chain disruptions during COVID-19. The paper…

4860

Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology

Yingjie Ju, Hanping Hou, Jianliang Yang

Using the logistics service supply chain (LSSC) as a research object, this study focuses on the relationship between integration quality (IQ), value co-creation (VCC), and LSSC…

2332

Managing knowledge workers in healthcare context: role of individual and knowledge characteristics in physicians' knowledge sharing

Yousra Harb, Ali Zahrawi, Issa Shehabat, Zuopeng (Justin) Zhang

Sharing knowledge of physicians in hospitals is critical and significant in terms of providing better healthcare services. Despite the significance of knowledge sharing in the…

Exploring the dependence structure among Chinese firms in the 5G industry

Liukai Wang, Fu Jia, Lujie Chen, Qifa Xu, Xiao Lin

This study aims to explore the dependence structure among Chinese firms across the emerging 5G industry at different stages and to provide some strategic insights for market…

Optimal pricing and ordering policies with different patience levels of consumers

Yuewu Tang, Yang Song, Chang Xu, Tijun Fan

Using information systems via data mining and cluster analysis technologies, consumers' strategic behaviour can be measured, and their patience levels can be accurately described…

Moderating effect of requirements uncertainty on task interdependence and NPD performance

Jianru Zhang, Ju'e Guo, James Jiang, Xiaosong Wu, Randi Jiang

This study aims to validate whether enhancing interorganizational task interdependence among tier 2 suppliers can act as an effective approach for the tier 1 supplier to enhance…

Improving the effectiveness of social media-based crowdsourcing innovations: roles of assurance mechanism and innovator's behaviour

Yefei Yang, Ciwei Dong, Xin Yao, Peter K.C. Lee, T.C.E. Cheng

With the development of social media and Internet technology, many firms have started to use various crowdsourcing innovation platforms to operate their open innovation business…

Application of text mining in identifying the factors of supply chain financing risk management

Hao Ying, Lujie Chen, Xiande Zhao

This study aims to clarify the risk management practices of banks as supply chain finance (SCF) service providers.

The effect of organisational absorptive capacity on business intelligence systems efficiency and organisational efficiency

Dalia Al-Eisawi, Alan Serrano, Theodora Koulouri

Business intelligence (BI) systems (i.e. technology and procedures that transform raw data into useful information for managers to enable them to make better and faster decisions…

Cover of Industrial Management & Data Systems

ISSN:

0263-5577

Renamed from:

Industrial Management

Online date, start – end:

1980

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Alain Yee Loong Chong
  • Prof Hing Kai Chan