Table of contents
Influence of information technology capability on service innovation in manufacturing firms
Meng Chen, Yao Chen, Hefu Liu, Henry XuThis paper aims to explore the influence of information technology (IT) capability (i.e. IT exploration and exploitation) on service innovation and ultimately financial…
Analysing repeat blood donation behavior via big data
Xu Chen, Lei Liu, Xinyu GuoAlthough blood banks have recently started to recruit blood donors through social media platforms, including WeChat, to increase recruitment effectiveness, few researchers have…
Improving peer-to-peer accommodation service based on text analytics
Carmen Kar Hang Lee, Ying Kei TseThis paper aims to identify key service attributes in peer-to-peer (P2P) accommodation from online reviews and formulate service improvement strategies based on the unsatisfactory…
The country context in Triple-A supply chains: an advanced PLS–SEM research study in emerging vs developed countries
José A.D. Machuca, Juan A. Marin-Garcia, Rafaela Alfalla-LuqueThis paper analyzes whether the Triple-A supply chain (SC)–competitive advantage (CA) relationship is influenced by the country context and considers the case of emerging vs…
Online review analytics for hotel quality at macro and micro levels
Yu-Hsiang Hsiao, Yu-Ting HsiaoThis study was to develop a methodology of online review analytics for hotel quality management at macro and micro levels. The macro level was for understanding the service…
An investigation of the consumer’s trusting mechanism in emerging healthcare technology
Xinyu Wei, Heng Xie, Xianghui Peng, Victor PrybutokThe purpose of this research is to investigate how the consumer’s trusting mechanism influences their behavioral adoption intention in the context of genetic testing.
Taxi within a grab? A gender-invariant model of mobile taxi adoption
Keng-Boon Ooi, Fang-Ee Foo, Garry Wei-Han Tan, Jun-Jie Hew, Lai-Ying LeongThe paper intends to examine mobile taxi (m-taxi) adoption, so as to close the gap in the current literature and clarify the behaviour of users by synthesising technological…
Do blockchain and circular economy practices improve post COVID-19 supply chains? A resource-based and resource dependence perspective
Santosh Nandi, Joseph Sarkis, Aref Hervani, Marilyn HelmsUsing the resource-based and the resource dependence theoretical approaches of the firm, the paper explores firm responses to supply chain disruptions during COVID-19. The paper…
Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology
Yingjie Ju, Hanping Hou, Jianliang YangUsing the logistics service supply chain (LSSC) as a research object, this study focuses on the relationship between integration quality (IQ), value co-creation (VCC), and LSSC…
Managing knowledge workers in healthcare context: role of individual and knowledge characteristics in physicians' knowledge sharing
Yousra Harb, Ali Zahrawi, Issa Shehabat, Zuopeng (Justin) ZhangSharing knowledge of physicians in hospitals is critical and significant in terms of providing better healthcare services. Despite the significance of knowledge sharing in the…
Exploring the dependence structure among Chinese firms in the 5G industry
Liukai Wang, Fu Jia, Lujie Chen, Qifa Xu, Xiao LinThis study aims to explore the dependence structure among Chinese firms across the emerging 5G industry at different stages and to provide some strategic insights for market…
Optimal pricing and ordering policies with different patience levels of consumers
Yuewu Tang, Yang Song, Chang Xu, Tijun FanUsing information systems via data mining and cluster analysis technologies, consumers' strategic behaviour can be measured, and their patience levels can be accurately described…
Moderating effect of requirements uncertainty on task interdependence and NPD performance
Jianru Zhang, Ju'e Guo, James Jiang, Xiaosong Wu, Randi JiangThis study aims to validate whether enhancing interorganizational task interdependence among tier 2 suppliers can act as an effective approach for the tier 1 supplier to enhance…
Improving the effectiveness of social media-based crowdsourcing innovations: roles of assurance mechanism and innovator's behaviour
Yefei Yang, Ciwei Dong, Xin Yao, Peter K.C. Lee, T.C.E. ChengWith the development of social media and Internet technology, many firms have started to use various crowdsourcing innovation platforms to operate their open innovation business…
Application of text mining in identifying the factors of supply chain financing risk management
Hao Ying, Lujie Chen, Xiande ZhaoThis study aims to clarify the risk management practices of banks as supply chain finance (SCF) service providers.
The effect of organisational absorptive capacity on business intelligence systems efficiency and organisational efficiency
Dalia Al-Eisawi, Alan Serrano, Theodora KoulouriBusiness intelligence (BI) systems (i.e. technology and procedures that transform raw data into useful information for managers to enable them to make better and faster decisions…
ISSN:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan