Industrial Management & Data Systems: Volume 120 Issue 12

Guest editorial

Wen-Lung Shiau, Xiaodie Pu, Soumya Ray, Charlie C. Chen

Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research

Wynne Chin, Jun-Hwa Cheah, Yide Liu, Hiram Ting, Xin-Jean Lim, Tat Huei Cham

Partial least squares structural equation modeling (PLS-SEM) has become popular in the information systems (IS) field for modeling structural relationships between latent…

Estimating and assessing second-order constructs using PLS-PM: the case of composites of composites

Florian Schuberth, Manuel Elias Rademaker, Jörg Henseler

The purpose of this study is threefold: (1) to propose partial least squares path modeling (PLS-PM) as a way to estimate models containing composites of composites and to compare…

When predictors of outcomes are necessary: guidelines for the combined use of PLS-SEM and NCA

Nicole Franziska Richter, Sandra Schubring, Sven Hauff, Christian M. Ringle, Marko Sarstedt

This research introduces the combined use of partial least squares–structural equation modeling (PLS-SEM) and necessary condition analysis (NCA) that enables researchers to…

The effect of information technology assimilation on firm performance in B2B scenarios

Eva Martínez-Caro, Gabriel Cepeda-Carrión, Juan G. Cegarra-Navarro, Alexeis Garcia-Perez

The spread of the Internet in the business world has led to the development of new business-to-business (B2B) settings. Although a large number of companies have adopted B2B…

TQM factors and organisational results in the EFQM excellence model framework: an explanatory and predictive analysis

Arturo Calvo-Mora, Antonio Blanco-Oliver, José L. Roldán, Rafael Periáñez-Cristóbal

Within the framework of Total Quality Management (TQM) and the EFQM Excellence Model (EEM), the main objective of this paper is to develop a causal-predictive analysis of the…

Status-quo satisfaction and smartwatch adoption: a multi-group analysis

Ezlika M. Ghazali, Dilip S. Mutum, Michele Hui-Jing Pua, T. Ramayah

This study explains and predicts smartwatch adoption trends among non-users of smartwatches based on theories of the diffusion of innovation and inertia. It explores the impact of…

PLS–SEM in business promotion strategies. A multigroup analysis of mobile coupon users using MICOM

Rocío Carranza, Estrella Díaz, David Martín-Consuegra, Pilar Fernández-Ferrín

The development of Information Systems (IS) and Information and Communication Technologies (ICT) is offering new opportunities for businesses to implement promotion strategies…

The effect of online shopping festival promotion strategies on consumer participation intention

Chuanhong Chen, Xueyan Li

The purpose of this paper is to explore the effect of consumers' perceived product promotion and atmosphere promotion strategies on their participation intention, and the possible…

A cross-country investigation of customer transactions from online to offline channels

Chien-Che Huang, Yu-Wei Chang, Ping Yu Hsu, Grandys Frieska Prassida

The purpose of this study is to investigate multichannel integration of hotels and online travel agencies (OTAs) and to compare consumer behavior between China and Indonesia in…

What influences patients' willingness to choose in online health consultation? An empirical study with PLS–SEM

Yan Wan, Yifan Zhang, Mengling Yan

Online trust is a key factor for successful online transactions. To some extent, online health consultation can be considered an online transaction. Owing to the unique…