Industrial Management & Data Systems: Volume 115 Issue 4

Impact of organizational culture and computer self-efficacy on knowledge sharing

Zhen Shao, Tienan Wang, Yuqiang Feng

The purpose of this paper is to examine the impact mechanism of organizational culture (OC) on Enterprise Resource Planning (ERP) user’s explicit and tacit knowledge-sharing…

The bottom-up formation and maintenance of a Twitter community: Analysis of the #FreeJahar Twitter community

Eugene Ch'ng

The purpose of this paper is to explore the formation, maintenance and disintegration of a fringe Twitter community in order to understand if offline community structure applies…

Purchasing alignment under multiple contingencies: a configuration theory approach

Patrick Mikalef, Adamantia Pateli, Ronald S. Batenburg, Rogier van de Wetering

Strategic alignment is a theory-based state that is considered as crucial for organizations in order to realize performance gains from information technology (IT) investments and…

Understanding continuance intention of mobile instant messaging: Motivators and inhibitors

Chunmei Gan, Hongxiu Li

– The purpose of this paper is to examine the continued usage of mobile instant messaging (IM) from the perspectives of both motivators and inhibitors.

Longitudinal analysis of online community dynamics

Seung Ik Baek, Young Min Kim

The purpose of this paper is to explore the dynamics of an online community by examining its participants’ centrality measures: degree, closeness, and the betweenness centrality…

Lean principles and simulation optimization for emergency department layout design

Teng-Kuan Wang, Taho Yang, Chih-Yao Yang, Felix T.S. Chan

The purpose of this paper is to use lean principles and simulation optimization on solving a combined hospital emergency department (ED) layout design and staff assignment…

Dynamic appointment scheduling with patient preferences and choices

Jin Wang, Richard Y.K. Fung

– The purpose of this paper is to maximize the expected revenue of the outpatient department considering patient preferences and choices.

Analyzing technological convergence trends in a business ecosystem

Jungwoo Suh, So Young Sohn

The purpose of this paper is to provide a framework for understanding core technological competencies and identifying the trends on the technological convergence of a business…

Evaluating effects of mobile CRM on employees’ performance

Changsu Kim, In-Seok Lee, Tao Wang, Mirsobit Mirusmonov

The purpose of this paper is to examine employees’ personal performance after mobile customer relationship management (m-CRM) use based on an updated model of information system…