Industrial Management & Data Systems: Volume 108 Issue 2

The role of life cycle concepts in the assessment of interorganizational alignment

Anne‐Marie Croteau, Pierre‐Majorique Léger, Luc Cassivi

This paper aims to investigate the alignment between the information‐processing needs and capabilities during interorganizational relationships through the lenses of both the…

GSLAP: a graph‐based web analysis tool

S.E. Kruck, Faye Teer, William A. Christian

The purpose of this paper is to describe a new software tool that graphically depicts analysis of visitor traffic. This new tool is the graph‐based server log analysis program…

Market‐led systems development: when customers become users

Stuart Maguire, Udechukwu Ojiako

There has been a great deal of interest in ensuring that organisational strategy is successfully implemented in order to meet business objectives. More recently, reports of the…

Future competitiveness: viewpoints from manufacturers and service providers

Kongkiti Phusavat, Rapee Kanchana

This paper aims to compare and evaluate competitive priorities between manufacturers and service providers. A concern over the trends of moving manufacturing/production units…

Supply chain challenges of North‐European paper industry

Pekka Koskinen, Olli‐Pekka Hilmola

Owing to the consolidation and globalization of the paper industry, manufacturing units have keen interest to focus on particular product groups. While this specialization will…

TQM, managerial factors and performance in the Spanish hotel industry

Enrique Claver‐Cortés, Jorge Pereira‐Moliner, Juan José Tarí, José F. Molina‐Azorín

Several important managerial factors, such as training, information and communication technologies and information systems (ICT/IS), and environmental management, can be related…

An R&D knowledge management method for patent document summarization

Amy J.C. Trappey, Charles V. Trappey

In an era of rapidly expanding digital content, the number of e‐documents and the amount of knowledge frequently overwhelm the R&D teams and often impede intellectual property…

Measures of farm business efficiency

Štefan Bojnec, Laure Latruffe

The aim of this paper is to investigate technical, scale, allocative and economic efficiencies by data envelopment analysis (DEA) and stochastic frontier methods to provide a…