Table of contents
Empirical findings on the perceived use of digital multimedia broadcasting mobile phone services
J.P. Shim, Kyungmo Ahn, Julie M. ShimThe purpose of this study is to present an overview of digital multimedia broadcasting (DMB) and to explore the users' perception on DMB cellular phone or “cellevision”…
Understanding wireless field force automation in trade services
Stuart J. Barnes, Eusebio Scornavacca, Douglas InnesWireless and mobile technologies are changing the way that many organizations operate and do business. Mobile business‐to‐employee solutions, especially field force…
A comparison study of customer satisfaction between the UPS and FedEx: An empirical study among university customers
Bingguang Li, Michael W. Riley, Binshan Lin, Ershi QiThe purpose of this research is to provide a comparison of customer satisfaction of two largest US parcel delivery companies, the UPS and FedEx.
Maturity model for IT outsourcing relationships
Petter Gottschalk, Hans Solli‐SætherThe purpose of this research paper is to present a maturity model for IT outsourcing relationships.
An investigation of internet commodities exchange at ABC Food Markets
Seyed‐Mahmoud Aghazadeh, Mojtaba Seyedian, Andrew Cimino, Frank R. Garguiolo, Kevin HartTo explore the business‐to‐business purchase and sale of supplies and services over the internet.
Impact of just‐in‐time inventory systems on OEM suppliers
John F. Kros, Mauro Falasca, S. Scott NadlerTo analyze the impact of the adoption of just‐in‐time (JIT) production systems by different equipment manufacturers (OEMs) on the inventory profiles of their suppliers.
Balancing performance measures for information security management: A balanced scorecard framework
Shi‐Ming Huang, Chia‐Ling Lee, Ai‐Chin KaoTo provide useful references for manufacturing industry which guide the linkage of business strategies and performance indicators for information security projects.
Manufacturing excellence through TPM implementation: a practical analysis
Rajiv Kumar Sharma, Dinesh Kumar, Pradeep KumarTo examine the need to develop, practice and implement such maintenance practices, which not only reduce sudden sporadic failures in semi‐automated cells but also reduce…

ISSN:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan