Industrial Management & Data Systems: Volume 104 Issue 7

Effects of electronic commerce models and industrial characteristics on firm performance

Ting‐Peng Liang, Cheng‐Yi Lin, Deng‐Neng Chen

The rapid proliferation of the Internet has allowed many firms to use this new technology to run Web‐based electronic stores to expand their markets and to enhance the operational…

Analysis and evaluation of e‐supply chain performances

A.C. Caputo, F. Cucchiella, L. Fratocchi, P.M. Pelagagge, F. Scacchia

This study proposes a model for the analysis and performance evaluation of e‐supply chains (e‐SCs), that are supply chains (SCs) in which actors are connected by Internet…

Malcolm Baldrige National Quality Award leadership model

Victor Prybutok, Robert Cutshall

In this study, a Malcolm Baldrige National Quality Award (MBNQA) criteria‐based survey was used to assess the quality status of organizations that employ quality professionals…

Managing agility and productivity in the electronics industry

Petri Helo

Managing the production and operations of a contemporary electronics manufacturing is challenging. Companies need to be proactive for uncertainties of the market in a productive…

Architectures for Java‐based bioinformatics applications

Suresh Chalasani, Robert Barber

Bioinformatics projects are currently under way at numerous universities and in industry. These projects typically involve processing large amounts of biological data and…

Enterprise resource planning: a case of a blood bank

Omprakash Gupta, Keren Priyadarshini, Samia Massoud, Shivprakash K. Agrawal

This paper discusses about the enterprise resource planning (ERP) market in India and the world. The current extension of ERP is e‐CRM. The ERP market has become saturated and is…

Toward cyber‐centric management of policing: back to the future with information and communication technology

Vincent Hughes, Peter E.D. Love

A number of external and internal forces are influencing policing efforts to service the community. These external forces include public expectations for traditional services, and…

Internet security: malicious e‐mails detection and protection

Shih Dong‐Her, Chiang Hsiu‐Sen, Chan Chun‐Yuan, Binshan Lin

New malicious e‐mails are created at the rate of thousands a year and pose a serious security threat. Especially, new, unseen Internet worms and virus often are arriving as e‐mail…

The role of clockspeed in outsourcing decisions for new technologies: insights from the prisoner’s dilemma

Robert K. Perrons, Ken Platts

Some research in the area of make‐buy decisions for new technologies suggests that it is a good idea for a company to pursue a fairly rigorous “make” policy in the early days of a…