Industrial Management & Data Systems: Volume 103 Issue 8

Internet‐based e‐commerce and its impact on manufacturing and business operations

Fawzy Soliman, Mohamed A. Youssef

The current dynamic and turbulent business environment has forced companies that are competing in global markets to change their traditional methods of conducting business. Recent…

Understanding trust in supply chain relationships

B.S. Sahay

The popularity of supply chain partnerships has exploded over the past few years with an increasing interest in the role of trust in facilitating the relationship. There has been…

A comparative study on motivation for and experience with ISO 9000 and ISO 14000 certification among Far Eastern countries

Jeh‐Nan Pan

The fast evolution of management systems standards ISO 9000 and ISO 14000 worldwide, from unknown entities to well‐established management practices, represents a facet of the…

An analysis of the relationship between quality and perceived innovation: “the case of financial firms”

Francisco Javier Lloréns Montes, Antonia Ruiz Moreno, Luis Miguel Molina

Many organizations are adopting quality and innovation as practices that allow them to achieve competitive advantage owing to an increase in competitiveness. The goal of this…

A constraint‐based framework for strategic cost management

Archie Lockamy

Since the 1980s, firms have searched for better ways to align their cost management systems with the realities of their business environments. The advent of accelerated global…

Standard user interface in e‐commerce sites

Shin‐Ping Liu, Dennis Tucker, Chang E. Koh, Leon Kappelman

E‐commerce offers speed, convenience, and often cost‐effectiveness for today’s busy shoppers, but many e‐commerce sites are still too hard to use. The problem with e‐commerce…

Data mining and the impact of missing data

Marvin L. Brown, John F. Kros

The actual data mining process deals significantly with prediction, estimation, classification, pattern recognition and the development of association rules. Therefore, the…

Organizational factors influencing the quality of the IS/IT strategic planning process

Rong‐Ji Bai, Gwo‐Guang Lee

Large investments in information technology (IT) and information systems (IS) have increased the need for effective IS/IT strategic planning (ISSP). As e‐business strategies have…

Information quality for strategic technology planning

Esther Gelle, Katja Karhu

This article discusses the increasing importance of information to so called information factories. As information management is their core competence, development of information…