Industrial Management & Data Systems: Volume 101 Issue 7

Software quality management and ISO 9000 implementation

Y. Helio Yang

The software industry has matured into a global business with software products and applications growing in number, complexity, and market importance. Global sourcing and software…

Simulation integration in manufacturing system development: a study of Japanese industry

Lars Holst, Gunnar Bolmsjö

Focuses on the integrated use of simulation tools, particularly discrete‐event simulation, in the design and development of manufacturing systems in Japanese industry. The results…

TQM in Taiwan’s computer and its peripheral industry

Chao‐Ton Su, Mu‐Chen Chen, Guang‐Chih Cheng

Total quality management (TQM) has been widely brought into action to improve the business’s essence in industries. In Taiwan, the computer and its peripheral industry is becoming…

Using the Baldrige criteria for personal quality improvement

Robert J. Vokurka

The global competitive environment is increasing the competitiveness for individuals. Each of us needs to have our own individual quality program to increase our personal…

Supply chain management and the international dissemination of e‐commerce

Luis Murillo

Supply‐chain management, at least in the largest multi‐national corporations, is a global endeavor. It is undergoing a transformation caused by the worldwide spread of digital…

Using financial factors to investigate productivity: an empirical study in Taiwan

Liang‐Hsuan Chen, Shu‐Yi Liaw, Yeong Shin Chen

Since a firm’s management performance can be evaluated in terms of financial ratios, efficient management using financial factors is proposed as the key element for upgrading a…