Facilities: Volume 27 Issue 13/14

Subjects:

Table of contents

Workplace experience – a journey through a business park

Heidi Marja Rasila, Peggie Rothe, Suvi Nenonen

This paper aims to present a methodology for assessing end‐user experiences of workplace environments and proposes an “experience sheet” as a way to illustrate the findings.

1194

National standards of customer satisfaction in facilities management

Matthew Tucker, Michael Pitt

The purpose of this paper is to provide an overview of the first stage of primary research undertaken to establish generic customer satisfaction benchmarks for the facilities…

2920

Indicators for evaluating environmental performance of the Hong Kong urban renewal projects

Grace K.L. Lee, Edwin H.W. Chan

This study is a follow‐up to the previous studies undertaken by the authors. The paper aims to develop a set of valid and reliable performance indicators to evaluate the…

1359

LEED accredited professionals' perceptions affecting credit point adoption

Sarel Lavy, Jose L. Fernández‐Solis

Literature review indicates that Leadership in Energy and Environmental Design – Accredited Professionals (LEED APs) practicing during the first ten years of LEED in the building…

Time‐cost relationships of building construction project in Korea

Long Le‐Hoai, Young Dai Lee

Time is an important factor in any project, especially in construction projects. Although using detailed scheduling techniques is unavoidable, a model to predict or benchmark time…

2461
Cover of Facilities

ISSN:

0263-2772

Online date, start – end:

1983

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Joseph Lai
  • Dr Sarel Lavy