Facilities: Volume 21 Issue 1/2


Table of contents

Key performance indicators for maintenance of health‐care facilities

Igal M. Shohet

Maintenance management of health care facilities is one of the more complex subjects in the field of maintenance. The performance of hospital buildings is affected by numerous…


Estimating the value enhancement effects of refurbishment

K.W. Chau, S.K. Wong, A.Y.T. Leung, C.Y. Yiu

There have been very few empirical studies investigating the value enhancement effects of refurbishment and most rely on cross‐sectional data, which cannot show the before and…


Improving the delivery of patient services: alternative workplace strategies in action

John D. Gilleard, Law Chi‐keung Tarcisius

Alternative workplace strategies (AWS) are more commonly associated with changes in the office environment, particularly those impacted by the adoption of technology. Using a case…


The effect of personal injuries claims as a result of mismanagement of multi‐storey buildings on property investment in Hong Kong

Hing‐fung Leung

A personal injury claim for compensation is one of the most common kinds of litigation in Hong Kong. In recent years, a number of cases have emerged which involve accidents…


Building ownership and FM

David Leifer

Describes the organisational consequences of differences in perception of building owning and non‐building owning space users. It explains the “threshold” at which facilities…

Cover of Facilities



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Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Joseph Lai
  • Dr Sarel Lavy