Facilities: Volume 19 Issue 13/14

Subjects:

Table of contents

Customer‐focused benchmarking for facilities management

M. Loosemore, Y.Y. Hsin

Documents a research project which investigated the use of benchmarking in managing facilities. The research focused on a variety of sectors including health, education, hotels…

6256

Lessons and issues for defining “facilities management” from hospitality management

Hans de Bruijn, Ruud van Wezel, Roy C. Wood

The growth of facility or facilities management as an academic discipline and a set of “real world” practices has been accompanied by continuing uncertainty as to how the field…

4172

FM puzzle: sick building and Sydney’s open‐plan offices

B.D. Ilozor, G.J. Treloar, P.O. Olomolaiye, M.I. Okoroh

Presents analytical findings of sick building situations in Sydney’s open‐plan offices. Aims to ascertain facilities managers’ perceptions of sick building impacts on discrete…

1162

Maintenance performance: a case study of hospitality engineering systems

K.T. Chan, R.H.K. Lee, J. Burnett

Maintenance of hospitality buildings is complex and dynamic as the performance of the engineering systems is subjected to sensitive users’ requirements and high expectation of the…

6285

FM policies and standards as a knowledge management system

Jeffrey R. Puddy, If Price, Louise Smith

Deployment and effectiveness of a series of property and facilities management (FM) policies and standards is examined from a knowledge management perspective. Does that give a…

1176

Controls assurance: best practice implementation strategies

John Flowers, Lynda Hinxman

The NHS Executive formally launched the controls assurance initiative in November 1999. The project which supports “governance in the new NHS” and the “modernisation” agenda as…

Analysis of the value of home automation systems

Tony Petersen, Peter Williams, Anthony Mills

Smart technology involves the integration of a variety of home systems including lighting, climate control, security etc. to enhance the comfort, convenience and economy of the…

2119
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Cover of Facilities

ISSN:

0263-2772

Online date, start – end:

1983

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Joseph Lai
  • Dr Sarel Lavy