Facilities: Volume 11 Issue 3

Subjects:

Table of contents

What Is Building Maintenance?

David Allen

Examines the background to building maintenance management,emphasizing its importance due to new developments in building design.Suggests that, owing to the use of less‐durable…

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Measuring: The Route to Credibility

Ken Evans

Discusses the identity, role and functions of facilities managementand how it is different from building services engineering andsurveying. Argues for improvements in performance…

Identifying and Managing Facilities Needs

Keith Alexander

Introduces the application of marketing principles to marketingfacilities management. Identifies the skills of marketing which areessential to relating facilities to user needs…

Re‐engineering Office Services

Jeremy Melvin

Discusses how the Central Support Services (CSS) department of onefirm, Ernst & Young, analysed all their operations as a series ofbusiness processes. Describes how this exercise…

Cover of Facilities

ISSN:

0263-2772

Online date, start – end:

1983

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Joseph Lai
  • Dr Sarel Lavy