Strategic Direction: Volume 22 Issue 5

Subject:

Table of contents

Ikea: not Sweden's only quality company: How a small insurance company beat the biggest and best in quality management

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

3673

Sharing, caring way to learning: Guanxi or guru‐shishya – it's all about knowledge

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Offshore bonanza: Smart firms look beyond mere cost savings

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

1932

McDonald's resist the unions' bite: Employees find Big Mac's attitude hard to swallow

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

2584

Siemens begin to turn around the supertanker: Knowledge and innovation not enough

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

1088

Putting the customer back to the front: Reclaiming customer loyalty through holistic business management

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Best foot forward: European shoe industry looks to production and process innovation

To explain how the footwear industry is exploring product innovation.

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Cover of Strategic Direction

ISSN:

0258-0543

Online date, start – end:

2002

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Miss Emma Steele