Office Technology and People: Volume 4 Issue 1

The information systems profession: myth or reality?

Wanda J. Orlikowski, Jack J. Baroudi

Much of the prior research into information systems (IS) workers has assumed that they are professionals. In this paper we examine the characteristics of IS workers, IS work and…

Managing the change to an automated office: lessons from five case studies

Denise M. Rousseau

Office automation has arrived. Traditional office functions such as dispersal of mail and typing have become electronic mail and word processing. Automation of these functions is…

Designing a centralized admissions system in a loosely‐coupled organization: an episode in screen design

Michael Newman

This article describes an episode at a large U.S. state university in which a computer‐based student admissions system was being developed and implemented. A verbatim extract from…

Analysis and design of computer systems supporting complex administrative work processes

Keld Bødker

The paper deals with techniques and tools for developing computer systems to be used within complex administrative work processes. The characteristics of contemporary system…