Office Technology and People: Volume 1 Issue 4

NEW INFORMATION TECHNOLOGY: ORGANIZATIONAL PROBLEM OR OPPORTUNITY?

Richard E. Walton, Wendy Vittori

Based on research in a number of organizations that have implemented complex information systems, it is apparent that there is a large, untapped potential for organizations to…

DETERMINING THE NEED FOR OFFICE AUTOMATION: METHODS AND RESULTS

David W. Conrath, Christopher A. Higgins, Richard H. Irving, Cherian S. Thachenkary

Many organizations are introducing computer‐based communication and information systems to improve the efficiency and productivity of their personnel. Unfortunately, there exist…

COPING WITH COMPLEXITY

B.A. Sheil

Although the rapid spread of information processing technology is widely expected to have dramatic social impacts, the argument most commonly advanced for this position, a simple…