International Journal of Operations & Production Management: Volume 38 Issue 7

Subject:

Table of contents

Human resources and manufacturing: where and when should they be aligned?

Daniel González-Sánchez, Isabel Suárez-González, Javier Gonzalez-Benito

The purpose of this paper is to analyse the effect that a horizontal fit between two functions (human resources (HR) and manufacturing) has on firm performance, distinguishing…

Me, myself and I: Non-collaborative customer behavior in service outsourcing – the key role of outcome orientation and outcome attributability

Torsten Steinbach, Carl Marcus Wallenburg, Kostas Selviaridis

This research focuses on the role of customer behavior in service outsourcing relationships that are governed by outcome-oriented contracts. The purpose of this paper is to…

Examining networked NGO services: reconceptualising value co-creation

Bernadette Best, Sandra Moffett, Claire Hannibal, Rodney McAdam

The purpose of this paper is to explain how value is co-created in a many-to-many (MTM) context. The authors use a case study of a non-governmental service delivery consortium…

1028

The impact of servitization on firm performance: a meta-analysis

Weijiao Wang, Kee-Hung Lai, Yongyi Shou

Servitization has been recognized as an effective means for manufacturers to achieve superior performance. However, the servitization-performance relationship is controversial…

3548

Understanding the value of big data in supply chain management and its business processes: Towards a conceptual framework

Morten Brinch

The value of big data in supply chain management (SCM) is typically motivated by the improvement of business processes and decision-making practices. However, the aspect of value…

7196
Cover of International Journal of Operations & Production Management

ISSN:

0144-3577

Online date, start – end:

1980

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Tobias Schoenherr
  • Prof. Constantin Blome
  • Robert D. Klassen