Table of contents
Antecedents and benefits of obtaining preferred customer status: Experiences from the Dutch construction industry
Jeroen Bemelmans, Hans Voordijk, Bart Vos, Geert DewulfThe purpose of this paper is to explore both the antecedents and the impact of a buying company having preferred customer status. Specific attention is paid to an, until now…
Achieving employee commitment for continuous improvement initiatives
Marco Lam, Mark O'Donnell, Dan RobertsonAlthough prior research has found that employee participation is key to successfully implementing quality management initiatives (Baird et al., 2011; de Menezes, 2012; Lagrosen…
Environmental and social sustainability priorities: Their integration in operations strategies
Annachiara Longoni, Raffaella CaglianoEnvironmental and social sustainability are becoming key competitive priorities for companies, but the way in which they are integrated in operations strategies remains an open…
How Australian manufacturing firms perceive and understand the concepts of agility and flexibility in the supply chain
Sajad Fayezi, Ambika Zutshi, Andrew O'LoughlinThe purpose of this paper is to address an important question which centres on investigating how do manufacturing businesses perceive and understand the concepts of agility and…
The relationship between lean operations and sustainable operations
Niall Piercy, Nick RichThe adoption of lean operational practices and independently the uptake of business practices related to sustainability and corporate social responsibility continues to grow. Past…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen