International Journal of Operations & Production Management: Volume 34 Issue 2

Indirect capabilities and complex performance: Implications for procurement and operations strategy

Martin Spring, Luis Araujo

The paper argues that indirect capabilities – the ability to access other organizations' capabilities – are an important and neglected part of firm strategy in procuring complex…

Procuring complex performance: the transition process in public infrastructure

Andreas Hartmann, Jens Roehrich, Lars Frederiksen, Andrew Davies

The paper analyses how public buyers transition from procuring single products and services to procuring complex performance (PCP). The aim is to examine the change in the…

Variety in business-to-business services and buyer-supplier interaction: The case of cleaning services

Wendy van der Valk, Finn Wynstra

The paper aims to empirically validate a recently developed typology to demonstrate that services that are similar in terms of technical content, but different with regard to how…

Procuring complex performance: implications for exchange governance complexity

Jens Roehrich, Mike Lewis

While previous studies explored the argument that allies the notion of complexity to the complex product-service offerings being procured, this paper aims to explore whether there…

Servitization and operations management: a service dominant-logic approach

Laura Smith, Roger Maull, Irene C.L. Ng

The purpose of this paper is to provide further insight into operations management of the product-service (P-S) transition, known as servitization, and the resulting product…

Contracting for complex performance in markets of few buyers and sellers: The case of military procurement

Nigel Caldwell, Mickey Howard

– The aim of the paper is to identify and review the impact and challenges of new contractual arrangements on UK military procurement and other limited or oligopolistic markets.

Special issue in: “Procuring and Managing Complex Performance”

Mickey Howard and Nigel Caldwell