Table of contents
The transformation of the music industry supply chain: A major label perspective
Gary Graham, Bernard Burnes, Gerard J. Lewis, Janet LangerThis article explores the impact of the Internet on the supply chain for music. Music is a massive global industry worth $38 billion annually. The global music industry is…
CLEVER: a process framework for knowledge lifecycle management
C.E. Siemieniuch, M.A. SinclairThe aim of this paper is to introduce the CLEVER process framework for knowledge lifecycle management (KLM), which was developed to help organisations in the manufacturing and…
Strategic implications of manufacturing performance comparisons for newly industrialising countries
S.M. Moattar Husseini, C. O'BrienThe manufacturing strategies and practices in a number of newly industrialising countries (NICs) are studied. The IMSS data for four Latin American industrialising countries…
Measuring customer perceived online service quality: Scale development and managerial implications
Zhilin Yang, Minjoon Jun, Robin T. PetersonThe purpose of this paper is to set forth a reliable and valid means of measuring online service quality based on a broad conceptual framework which integrates theory and…
Linking self‐assessment to the external environment: An exploratory study
Matthew W. Ford, James R. Evans, Charles H. MatthewsSelf‐assessment is increasingly prevalent in many organizations. Although managers perceive self‐assessment as internally driven, the well‐known link between organizational…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen