International Journal of Operations & Production Management: Volume 22 Issue 2

Survey research in operations management: a process‐based perspective

Cipriano Forza

This paper provides guidelines for the design and execution of survey research in operations management (OM). The specific requirements of survey research aimed at gathering and…

Case research in operations management

Chris Voss, Nikos Tsikriktsis, Mark Frohlich

This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of…

Action research for operations management

Paul Coughlan, David Coghlan

A fundamental methodological question guides this paper: How can operations managers and researchers learn from the applied activity that characterises the practice of OM? To…

Operations management research methodologies using quantitative modeling

J. Will M. Bertrand, Jan C. Fransoo

Gives an overview of quantitative model‐based research in operations management, focusing on research methodology. Distinguishes between empirical and axiomatic research, and…