International Journal of Operations & Production Management: Volume 20 Issue 3

An analysis of sources of competitiveness and performance of Chinese manufacturers

Ling X. Li

An exploratory model of competence and performance is presented and tested in the study. Competence in marketing, product innovation, manufacturing, and human resource development…

Improving operations performance in a small company: a case study

A. Gunasekaran, L. Forker, B. Kobu

Small and medium enterprises (SMEs) play an important role in modern economies because of their flexibility and ability to innovate. In nearly every country, SMEs play a…

The appropriate use of performance measurement in non‐production activity: The case of engineering design

J.S. Busby, A. Williamson

Notes limitations to measuring the performance of design activity in particular, and non‐production activities in general. First, validity and reliability in specific measures are…

Assessing some distinctive dimensions of performance feedback information in high performing plants

Cipriano Forza, Fabrizio Salvador

A primary function of the Performance Measurement System is to provide employees with information on their past performance, allowing them to assess the outcomes of their actions…

An empirical analysis of the competitive dimensions of quality performance in the automotive supply industry

Sime Curkovic, Shawnee K. Vickery, Cornelia Droge

This paper examines the competitive dimensions of quality for first tier suppliers in the automotive industry. A theoretically relevant set of quality variables is identified from…