Table of contents
TQM and organization size
Abby Ghobadian, David GallearNotes a broad agreement that small and medium‐sized enterprises (SMEs) fulfil a critical role in modern economies, and therefore their ability to survive, remain competitive and…
TQM implementation in LDCs: driving and restraining forces
Tigineh MershaReveals that the available literature on TQM implementation emphasizes the experiences of firms in industrialized nations, and studies dealing with the challenges of implementing…
Total quality management in an R&D environment
Michael L. Kiella, Damodar Y. GolharQualitatively identifies unique features of the research and development (R&D) work environment in productive organizations. Synthesizes strategies for the R&D manager and…
Quality costing: the application of the process model within a manufacturing environment
Clive Goulden, Louise RawlinsDiscusses the second implementation phase of a quality costing system in a large engineering company providing capital plant for the nuclear and defence industries. Explains that…
Forecasting in US firms: a role for TQM?
Gillian RiceFocuses on the implementation of forecasting systems and processes by large organizations. Reports the results of a survey of US firms which reveal that, despite advances in…
The values of TQM in the revised ISO 9000 quality system
Winco K.C. YungAssesses the latest revisions to the ISO 9000 quality system, which seek to embrace the principles of total quality management (TQM) more closely. Highlights some of the TQM…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen