Leadership & Organization Development Journal: Volume 9 Issue 5

COMMUNICATIONS FORUM INTERVENTIONS: A LONGITUDINAL CASE STUDY

Michael W. Stebbins, A.B. (Rami) Shani

The article explores the use of a communication forum intervention in the Pharmacy Division of a large health maintenance organisation. An initial discussion of communication…

INTERDEPARTMENTAL CONFLICT: TANGENTIAL PERSPECTIVES ON ITS SIGNIFICANCE, ORGANISATIONAL ORIGINS AND INEVITABILITY

Brian Bloch

Management theory and practice place undue emphasis on vertical, superior‐subordinate relationships in organisations. Yet much interaction occurs horizontally, between departments…

AN INTEGRATED, INTERACTIVE MODEL OF ORGANISATIONAL CLIMATE, CULTURE AND EFFECTIVENESS

David L. Turnipseed

The concepts of organisational effectiveness, climate and culture are popular subjects in the literature, yet there is no consensus agreement even on their definitions. Climate…

HOW MANAGERS INFLUENCE SUBORDINATES: AN EMPIRICAL STUDY OF DOWNWARD INFLUENCE TACTICS

Lloyd Dosier, Thomas Case, Bernard Keys

An empirical study of managerial influence tactics is described using a structured interview process. Two hundred and fifty‐seven usable narrative accounts of downward influence…