International Journal of Manpower: Volume 24 Issue 5

Introduction: quality, innovation and knowledge

Alan Brown, Margaret Patrickson

Introduces the four papers that are included in the Focus section of International Journal of Manpower, and which were presented at the International Conference on Quality…

Knowledge management, HRM and the innovation process

Harry Scarbrough

This paper aims to explore Castells’ proposition that the innovation process is being progressively intensified by developments in technological and organizational forms – that…

Performance management of Australian and Singaporean expatriates

Peter Woods

The cross‐cultural and practical challenge of evaluating the management performance of Australian and Singaporean expatriates has received little research attention. This paper…

The impact of senior managers’ commitment on the success of TQM programmes: An empirical study

W.A. Taylor, G.H. Wright

To date, little research has examined the role and impact of managers on the success of total quality management (TQM) programmes. Evaluations of TQM initiatives have been based…

The human side of introducing total quality management: Two case studies from Australia

Ron Edwards, Amrik S. Sohal

The aim of this paper is to explore the reasons why businesses, having adopted total quality management (TQM), fail to sustain their reforms over time. In order to gain insights…

Modelling UK occupational employment

G. Briscoe, R. Wilson

This paper uses annual data from successive UK Labour Force Surveys to model occupational trends over the period 1981 to 1999. Time series models are developed for some nine…

Does job standardization increase job burnout?

Yih‐Ming Hsieh, An‐Tien Hsieh

This empirical study examines the relationship between job standardization, role stress and job burnout components (i.e. emotional exhaustion, diminished personal accomplishment…