Library Management: Volume 33 Issue 1/2

Beyond usage: measuring library outcomes and value

This article aims to describe two methods – critical incident and return on investment – that can be used to measure and demonstrate explicit and derived value of academic…

Developing a writing group for librarians: the benefits of successful collaboration

Research productivity is often counted as a major factor in evaluations and promotion. Librarians have had to find a way to pursue research along with performing job duties and…

Conducting meetings in the change process: Approaches of academic library directors in the United States

This study aims to examine how academic library directors conducted meetings in the change process and the factors influencing the approaches used.

The Library School: empowering the sustainable innovation capacity of new librarians

Dramatic changes in the role and position of public libraries require a fundamental reconsideration of professional development programs for library professionals. This paper…

New cost accounting models in measuring of library employees' performance

The current article aims to give an overview of how the new cost accounting models, such as activity‐based costing (ABC) and time‐driven activity‐based costing (TDABC) are…

The concept of user satisfaction in archival institutions

The customer is one of the most important elements which lie at the center of service organizations. Moreover, the customer is of strategic importance in directing the service…

Thinking beyond quality: meeting the challenges of reliability analysis in library management

The role of a reliability analysis for improving the performance of libraries and information services has become extremely crucial. The research question considered here is…

The relationship between academic library usage and educational performance in Kuwait

This study aims to examine perceptions of university library usage to consider factors that influence educational achievement of academic library users.

A joint university library: vision and reality

The purpose of this paper is to analyse a Finnish model of cooperation between universities – a joint university library.

Polish‐Norwegian cooperation on strategies for regional libraries

This study aims to report on a bilateral project including Polish and Norwegian library institutions which intended to produce new strategic plans for the 18 regional libraries in…

Merging publishers' and libraries' institutional interests through business modelling

The paper aims to demonstrate how a business modeling approach can assist in finding a compromise between public actors (libraries) and private actors (book publishers).

Public Libraries and Social Justice

Managing Information Services: A Sustainable Approach

The New Graduate Experience: Post‐MLS Residency Programs and Early Career Librarianship

Being an Information Innovator

2011 Awards for Excellence