Library Management: Volume 14 Issue 4

TOWARDS KAIZEN: THE QUEST FOR QUALITY IMPROVEMENT

Di Martin

Explores the TQM concept of continuous improvement(Kaizen) using the Juran model of quality improvement as thecreation of beneficial change. Describes a process for…

THE DEMAND FOR QUALITY: THE PRESSURE FOR CHANGE ON OXFORDSHIRE′S DEPARTMENT OF LEISURE AND ARTS

Michael Asser

Oxfordshire County Council′s Department of Leisure and Artshas been reorganized to achieve integrated local managementof library and information museums, archives…

RESOURCE SHARING: PRESENT APPLICATIONS AND FUTURE POTENTIAL

Diana Massam

Reviews the development, activities and problems of resourceshaing in the United Kingdom. Emphasizes the need forcommitment from top management and adequate funding.Examines the…

THE PROSPECTS FOR AN ELECTRONIC OFFICE IN NIGERIAN LIBRARIES

Fasola Petunola Abifarin

Discusses the benefits of establishing an electronic office in anorganization. Examines the potential applications of anelectronic office in Nigerian libraries. Discusses the…

MANAGEMENT OF SCHOOL LIBRARIES IN GHANA: A CASE FOR NEW STANDARDS

A. Anaba Alemna

The issue of standards has always been uppermost in theminds of librarians, and has also received considerableprofessional attention. Examines the concept of standards forschool…

WHY MARKETING? THE EXPERIENCE OF MOI UNIVERSITY LIBRARY. KENYA

Tirong arap Tanui, Andrew S. Kiloi

It is essential to market library services if they are to be usedeffectively but there are various internal and externalconstraints. Examines these constraints in the light of…

Why Marketing?: THE EXPERIENCE OF MOI UNIVERSITY LIBRARY, KENYA

Tirong arap Tanui, Andrew S. Kitoi

Marketing is about the way in which an organization matches its own human, financial and physical resources to the wants of its customers. The Institute of Marketing defines…