Table of contents
LIBRARIES FOR ALL?
Clare M. ConnorAlthough libraries are intended for all, many potentialcustomers are deterred from using services which couldbe helpful to them. The library is too often regarded asa storehouse…
WHAT DO PEOPLE WANT FROM A LIBRARY?
Kate SaundersDiscusses physical and psychological barriers to libraryuse, including access, inadequate guiding, noise level,classification and cataloguing systems and staffattitudes. Libraries…
THE LIBRARY′S IMAGE: DOES YOUR LIBRARY HAVE YOU APPEAL?
Jennifer BoothThe image of the library in the public context is amajor barrier to library use. More attention needs to bepaid to the needs of disabled people and to making thelibrary a…
DO YOU CARE FOR YOUR CUSTOMERS?
Abigail VineCategorizes barriers to effectivc library use aspsychological, practical or physical. Highlightsindividual barriers including the image of the librarianas perceived particularly…
DO YOU COMMUNICATE?
Susan J. VanesLibraries play a vital part in the communicationnetwork but there are a number of problems associatedwith library use, including location, cataloguingsystems, absence of guiding…
LIBRARIES VERSUS USERS? HOW AND HOW NOT TO DETER LIBRARY USERS
Susanne CokerInformation technology allows libraries to provideaccess vo resources and information services far beyondthe limits of their own collections. The users′ needs forinformation and…
BARRIERS TO LIBRARY USE FOR ETHNIC MINORITIES
Melanie E. ThwaitesBegins by defining the term “ethnic minority group”.Racism and bias in children′s literature are seen as amajor issue, with the lack of black studies′ non‐fictionand Eurocentrism…
ISSN:
0143-5124Online date, start – end:
1979Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Librarian Career DevelopmentEditor:
- Mr Steve O'Connor