Planning Review: Volume 22 Issue 2

Scenario‐based planning: Decision model for the learning organization

David H. Mason

Scenarios are being used by corporate strategists as tools that adjust managers' mental models to reflect looming changes in their competitive environment. The rules for competing…

Scanning the present to discover the future

James A. Belasco

This chemical company was caught unprepared when a competitor introduced an inexpensive substitute and snatched away a major customer. To prevent such surprises in the future…

Future state visioning technique at National Rubber Company

J.M. Stewart

The future state visioning process, a powerful management tool for initiating strategic change, stresses the development of stakeholder understanding and commitment as it builds a…

Xerox creates a continuous learning environment for business transformation

Ennala Ramcharamdas

Managing by process at Xerox is accomplished by the core process champions and owners through cross organizational process owner councils. The council members are owners of the…

A Practical guide for implementing reengineering

John Farrell

The only true gauge of successful reengineering is whether the reengineered process delivered results that increased the competitive advantage of the organization. Therefore…