Reference Services Review: Volume 46 Issue 3

Reference and instructional services for libraries in the digital age


Table of contents - Special Issue: Library services to people with disabilities

Guest Editors: Anna Schnitzer, Theresa S. Arndt

Building bridges: librarians and autism spectrum disorder

James Cho

This paper aims to convey the experiences of an academic librarian in providing services to students with autism spectrum disorder (ASD) so that it may aide other…


An accessibility-first approach to online course readers

Aneta Kwak, Jeffrey Newman

The purpose of this study was to develop a cost- and labor-efficient method for a small library to produce and deliver accessible course reading packages.

AnyAbility: creating a library service model for adults with disabilities

Suzanne McGowan, Hannah Martinez, Marsha Marcilla

This paper aims to illustrate the importance of a cultural shift to fully embrace and serve persons with cognitive, intellectual or physical disabilities into the library…


Building inclusive communities: teens with disabilities in libraries

Renee Grassi

This paper aims to provide concrete best practices to frontlines young adult and teen librarians for building positive, effective and welcoming relationships with young…


Equitable public library services for Canadians with print disabilities

Michael Ciccone

CELA, the Centre for Equitable Library Access, is a national not-for-profit organization whose mission is to support public libraries in providing accessible collections…

Implementing accessibility initiatives at the Michigan State University Libraries

Heidi M. Schroeder

This paper aims to describe a variety of accessibility initiatives implemented at the Michigan State University (MSU) Libraries to better support persons with disabilities…


Collaborating to improve access of video for all

Teressa M. Keenan

The purpose of this paper is to illustrate one library’s role in the development of a new collaborative captioning service to provide accessible media for classroom use…

Defining, evaluating, and achieving accessible library resources: A review of theories and methods

Amy Kazuye Kimura

The purpose of this paper is to review the library and information science literature related to the accessibility of digital resources by individuals with mental…


Accessibility of distance library services for deaf and hard of hearing users

Erica Getts, Katie Stewart

This paper aims to review existing literature on distance library services for individuals with disabilities with a specific focus on deaf and hard of hearing (D/HH) users…


EBSCO information services usability study on accessibility

Jill A. Power

Last spring, EBSCO Information Services conducted a usability study with several students with visual impairments. The goal was to understand how these students conduct…

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  • Ms Sarah Barbara Watstein