Reference Services Review

Editorial

Guest editorial

Building bridges: librarians and autism spectrum disorder

This paper aims to convey the experiences of an academic librarian in providing services to students with autism spectrum disorder (ASD) so that it may aide other…

An accessibility-first approach to online course readers

The purpose of this study was to develop a cost- and labor-efficient method for a small library to produce and deliver accessible course reading packages.

AnyAbility: creating a library service model for adults with disabilities

This paper aims to illustrate the importance of a cultural shift to fully embrace and serve persons with cognitive, intellectual or physical disabilities into the library…

Building inclusive communities: teens with disabilities in libraries

This paper aims to provide concrete best practices to frontlines young adult and teen librarians for building positive, effective and welcoming relationships with young…

Equitable public library services for Canadians with print disabilities

CELA, the Centre for Equitable Library Access, is a national not-for-profit organization whose mission is to support public libraries in providing accessible collections…

Implementing accessibility initiatives at the Michigan State University Libraries

This paper aims to describe a variety of accessibility initiatives implemented at the Michigan State University (MSU) Libraries to better support persons with disabilities…

Collaborating to improve access of video for all

The purpose of this paper is to illustrate one library’s role in the development of a new collaborative captioning service to provide accessible media for classroom use…

Defining, evaluating, and achieving accessible library resources

The purpose of this paper is to review the library and information science literature related to the accessibility of digital resources by individuals with mental…

Accessibility of distance library services for deaf and hard of hearing users

This paper aims to review existing literature on distance library services for individuals with disabilities with a specific focus on deaf and hard of hearing (D/HH) users…

EBSCO information services usability study on accessibility

Last spring, EBSCO Information Services conducted a usability study with several students with visual impairments. The goal was to understand how these students conduct…