Reference Services Review

Reference and instructional services for libraries in the digital age


Library and Information Studies

Table Of Contents: Volume 46 Issue 1

A rubric and methodology for benchmarking referral goals

David Ward, JoAnn Jacoby

This paper aims to identify more advanced criteria for identifying referral opportunities and improve understanding of when to refer through developing and defining…

Performance review: online research guides for theater students

Julia Furay

This study aims to assess current academic library services to theater students through an examination of online research guides.

Thesis consultation: a review

Karlene Patricia Robinson, Karlene Saundria Nelson, Jessica Claire Lewis

The purpose of this paper is to examine the relative merits of thesis consultation with a librarian prior to graduate submission and to explore whether thesis consultation…

Stress among reference library staff in academic and public libraries

Marija Petek

The purpose of this paper is to explore stress among reference library staff in academic and public libraries in one of the European countries. The study has been…

Twelve years later

Russell S. Michalak, Monica D.T. Rysavy

The purpose of this paper is to use Song’s 2004 survey to assess this institution’s international business students’ perceptions and expectations of library services to…

Seeing through the network

Dany Savard

This paper aims to investigate upper-undergraduate and graduate students’ perceptions of interdisciplinarity in relation to their information-seeking habits by analyzing…

Tapping government sources for course assignments

Eleonora Dubicki, Susan Bucks

This study aims to explore how government sources provide authoritative data that students can utilize to complete academic course assignments. The study measures student…

Entrepreneurship resources in US public libraries: website analysis

Ashley E. Faulkner

This paper aims to explore the entrepreneurship resources patrons can discover and/or access on the web pages of the largest 46 US public libraries to assess the strength…

Fake news judgement

Maroun El Rayess, Charla Chebl, Joseph Mhanna, Re-Mi Hage

The purpose of this paper is to provide library professionals with insights into students’ fake news judgment and the importance of teaching media and information…



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Emerald Publishing Limited

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  • Ms Eleanor Mitchell
  • Ms Sarah Barbara Watstein