Reference Services Review: Volume 41 Issue 1

LOEX‐of‐the‐West 2012: creative landscapes in southern California

Jennifer Rosenfeld, Raida Gatten

The purpose of this paper is to introduce the special issue of Reference Services Review entitled “LOEX‐of‐the‐West 2012: creative landscapes in southern California”.

Building and sustaining a culture of assessment: best practices for change leadership

Meredith Gorran Farkas

The purpose of this paper is to explore the idea of using Kotter's eight‐step model for change leadership to create a culture of assessment that is embedded in the organizational…

A systematic approach to performative and authentic assessment

Brandy Whitlock, Julie Nanavati

The purpose of this paper is to provide an overview of the learning outcomes assessment process and a five‐step, systematic approach for incorporating learning outcomes assessment…

Use what you have: authentic assessment of in‐class activities

Toni M. Carter

The purpose of this paper is to share a practical approach to formative, authentic assessment of Association of College and Research Libraries (ACRL) outcomes within individual…

Engagement and assessment in a credit‐bearing information literacy course

Jennifer Mayer, Melissa Bowles‐Terry

The authors teach a three‐credit, upper‐division, information literacy (IL) course to students in various majors. The purpose of this paper is to share the various philosophies…

Not at your service: building genuine faculty‐librarian partnerships

Yvonne Nalani Meulemans, Allison Carr

The old relationship of librarians serving the faculty as research assistants is long gone. The purpose of this paper is to ask, how can librarians and faculty become genuine…

Navigating the information‐scape: information visualization and student search

Matt Conner, Melissa Browne

The purpose of this paper is to investigate three tools based on principles of information visualization and measure their impact on undergraduates' abilities to generate keywords…

Reflections on teaching and tweaking a discovery layer

Amy F. Fyn, Vera Lux, Robert J. Snyder

The purpose of this paper is to test the hypotheses that led to the selection and implementation of a number of customizable features in Serials Solutions' “Summon” discovery…

A new approach to online database instruction: developing the guide on the side

Leslie Sult, Yvonne Mery, Rebecca Blakiston, Elizabeth Kline

The purpose of this paper is to describe the development and rationale for the creation of a scalable approach to online database instruction.

Qualitative analysis of student assignments: a practical look at ATLAS.ti

B. Jane Scales

The purpose of this paper is to review the basic principles of qualitative analysis, and examine the practical application of these principles to analyze student assignments using…

2012 Awards for Excellence

Editorial

Eleanor Mitchell, Sarah Barbara Watstein