Reference Services Review: Volume 40 Issue 3

Relationship building with students and instructors of ESL: Bridging the gap for library instruction and services

Julia A. Martin, Kathleen M. Reaume, Elaine M. Reeves, Ryan D. Wright

ESL students often do not utilize the librarian for help or attend library orientation and instruction sessions. Academic librarians and ESL composition instructors need to bridge…

Outreach initiatives in academic libraries, 2009‐2011

Melissa Dennis

With outreach responsibilities on the rise in academic libraries and budgets declining or remaining stagnant, finding outreach initiatives that support the university in creative…

University of Central Florida's Campus Connections Program

Hal Mendelsohn

The Campus Connections Program can help provide other universities with a better method to reach out to students so they can learn what resources are available to them on their…

Reaching out: connecting students to their personal librarian

Cynthia L. Henry, Kimberly K. Vardeman, Carrye K. Syma

This paper aims to highlight how librarians at Texas Tech University Libraries are thinking outside the box. Librarians launched services in a number of directions by creating new…

Post‐graduate health promotion students assess their information literacy

Catherine Hodgens, Marguerite C. Sendall, Lynn Evans

The purpose of this paper is to examine post‐graduate health promotion students' self‐perceptions of information literacy skills prior to, and after completing PILOT, an online…

“It's research made easier!” SMS and chat reference perceptions

Margie Ruppel, Amy Vecchione

The purpose of this paper is to discover how college students perceive text messaging reference (SMS), chat reference, and face‐to‐face reference services.

A LibGuides presence in a Blackboard environment

Aaron Bowen

This paper aims to describe current approaches to and assess the value of placing course‐level research guides generated through LibGuides software into Blackboard learning…

Nerd thrill your users: Collaborating with liaisons to create an appealing gateway to digital collections

R. Niccole Westbrook, Valerie Prilop, Elizabeth M. German

The purpose of this paper is to present a case study in which reference librarians were a catalyst for an innovative web project designed to market digital collections to students…

Immigration in America: library services and information resources

Hong Wang

This paper aims to present an overview of information resources that have been collected, prepared, or organized by librarians in support of information, reference and research…

Temporary librarians in academe: current use, future considerations

Janet L. Mayo, Angela P. Whitehurst

The primary aim of this study is to determine the uses and prevalence of temporary librarians in libraries at four‐year universities during the current economic downturn. The…

Apologia

What keeps you up at night?

Eleanor Mitchell, Sarah Barbara Watstein