Reference Services Review: Volume 40 Issue 1

Demystifying the data interview: Developing a foundation for reference librarians to talk with researchers about their data

As libraries become more involved in curating research data, reference librarians will need to be trained in conducting data interviews with researchers to better understand their…

Training Millennials: a practical and theoretical approach

For student reference supervisors and trainers, it is crucial to understand the characteristics of the millennial worker and how we can effectively train student reference…

Video lectures help enhance online information literacy course

The purpose of this paper is to demonstrate how a credit‐bearing information literacy course was enhanced through the use of video lectures to deliver course content. Students…

Research skills development through collaborative virtual learning environments

Studying at university today is a complex undertaking. Not only have the characteristics of the student cohort changed significantly in recent years, but the exponential growth of…

Digital games in academic libraries: a review of games and suggested best practices

The purpose of this paper is to provide an overview of available online library games and offer six suggestions for best practices based on the available games.

Empowered library eLearning: Capturing assessment and reporting with ease, efficiency, and effectiveness

The purpose of this paper is to provide librarians with an alternative method to capture assessment from information literacy tutorials and produce reporting without the need of…

Which platform do our users prefer: website or mobile app?

After being implemented for two years, HKBUtube (the official video streaming site developed by Hong Kong Baptist University Library) has become a popular source of videos for the…

University of Central Florida's Campus Connections Program

The Campus Connections Program can help provide other universities with a better method to reach out to students so they can learn what resources are available to them on their…

Still a mixed bag: A study of first‐year composition students' internet citations at the University of Mississippi

This study seeks to gauge student use of open internet sources for the purpose of refining instruction and information literacy pedagogy in the library.

Incorporation and visibility of reference and social networking tools on ARL member libraries' websites

This study aims to evaluate 125 research libraries in North America to identify whether they incorporate reference and social networking tools in their library's website.

2011 Awards for Excellence

Librarians: on the case