Reference Services Review: Volume 36 Issue 2

The dimensions of reference and instructional services and the challenge of “keeping up”

Eleanor Mitchell, Sarah Barbara Watstein

For front‐line reference and instruction librarians, for public service managers and administrators, “keeping up” today is indeed a tall order. The purpose of this paper is to…

Using UN information resources: a guide for general reference librarians in academic settings

David N. Griffiths

The purpose of this paper is to help reference librarians in academic institutions to more effectively use UN information resources to meet users' needs.

Transforming reference into a proactive knowledge advisory service: a case study

Sue Weddell

The purpose of this paper is to share practical experience and learning gained from the planning and implementation of a new information service model in an agricultural research…

Creating and evaluating a subject‐based blog: planning, implementation, and assessment

Joanna Blair, Allison V. Level

This paper seeks to outline the creation of a subject‐based blog and to suggest unique evaluation techniques for library blogs.

Incorporating information literacy into the building plan: The American University of Sharjah experience

Lorin Ritchie, Kathlin Ray

The purpose of this paper is to show how, in planning and building a new library at a US‐style higher education institution in the Middle East, special attention was paid to the…

Information literacy paradigm in academic libraries in Greece and Cyprus

Stella Korobili, Aphrodite Malliari, George Christodoulou

The purpose of this study is to investigate the attitudes and perceptions of Greek librarians regarding information literacy programs and their preparedness for such programs.

Digital reference access points: an analysis of usage

Krystal M. Lewis, Sandra L. DeGroote

The purpose of this paper is to show how an academic library added access points to its digital reference service outside its traditional library web pages (e.g. online catalog…

Twenty‐first century game studies in the academy: libraries and an emerging discipline

Brena Smith

The purpose of this paper is to explore and emphasize the impact of academic computer game studies programs on library services and collections.