Reference Services Review: Volume 27 Issue 2

What does electronic full‐text really mean? A comparison of database vendors and what they deliver

Patricia B.M. Brennan, Joanna Burkhardt, Susan McMullen, Marla Wallace

The experience of a multi‐site higher education library consortium in purchasing electronic journals and databases is described. The criteria and guidelines developed to assist in…

Critical success factors for reinventing the academic library

Chaucer Chaoyun Liang

The idea of reengineering is universal, but the action is full of local considerations. This article introduces an integration information services project at Yuan Ze University…

Coverage of anthropology by major electronic indexes: a comparison

Ellen Sutton, Lori Foulke

Librarians increasingly encounter decisions related to the use and/or purchase of an expanding body of bibliographic databases. This article examines the coverage of anthropology…

At least do no harm: sources on the changing role of business ethics and corporate social responsibility

Maureen Kilcullen, Judith Ohles Kooistra

Although the topics of business ethics and Corporate Social Responsibility (CSR) are not new, this article focuses on the changing role of both subjects in the current business…

Cuban immigration and the Cuban‐American experience: a selective annotated bibliography

Eileen Oliver

Cuba’s 1959 Revolution brought about dramatic changes not only in that island‐nation but also in the USA. Cubans, and later Cuban‐Americans, have changed the face of Miami and…