Reference Services Review: Volume 24 Issue 3

World Wide Web home page design: Patterns and anomalies of higher education library home pages

Mark Stover, Steven D. Zink

The World Wide Web (WWW) has become the most visible application of the Internet. Newspapers and popular magazines publish stories on a regular basis about Web sites. The most…

Beatrix Potter: An annotated bibliography

Susan Frey‐Ridgway

Beatrix Potter is best remembered as the creator of the notoriously naughty bunny, Peter Rabbit. Peter and his circle of friends grace the pages of the little books, so called…

Extending the clan: Graduate assistantships in the reference department

Nina K. Stephenson, Linda St. Clair

Reference librarians in today's academic libraries are typically confronted with a growing array of simultaneous demands. Strained financial resources, staffing shortages, the…

Post‐cold war national security policy: A survey of U.S. Government print and internet literature, 1990–1995

Bert Chapman

The conclusion of the Cold War rivalry between the United States and former Soviet Union in the late 1980s and early 1990s created new areas of opportunity and concern for U.S…

The many faces of the economic bulletin board

Jennifer Boettcher

The variety of files offered on the Economic Bulletin Board can make an economist's dream come true or a researcher's nightmare come to life. Not only do they have access to the…

Teaching critical thinking: The alliance of composition studies and research instruction

Amy M. Kautzman

It is no surprise that it is difficult to teach critical thinking skills. Are students willing to question the very basis of the society in which they hope to succeed? Often not…

Why roving reference: A case study in a small academic library

Eileen H. Kramer

“Human service is a fundamental concept in librarianship, and the essential role of reference librarians is to connect people with the information they want,” wrote Jennifer…

Art and architecture databases on the Internet

Barbara Q. Prior

Only recently have significant art and architecture Internet resources been made available. As a reference librarian in a fine arts library, I try to keep track of important…