Reference Services Review: Volume 20 Issue 4

Searching for birth relatives: A selective bibliography

Debra G. Smith

Confidentiality in adoption has been the norm in this country since the 1930s. Traditionally, it has been perceived as beneficial to all sides of the adoption triangle: the…

Shaking the conceptual foundations of reference: A perspective

Jerry D. Campbell

I'm sorry I looked into the whole thing. I mean reference service in libraries and a new economic model for reference.

The information gateway: Designing a front‐end interface to enhance library instruction

Philip J. Smith, Virginia Tiefel

Effective problem solving in a complex society requires educated citizens who possess the ability to identify, acquire, and evaluate available information on a particular topic…

Reference works for literary theory

Robert Kieft

The heady system of high‐pressure Continental air that drifted across the Atlantic and collided with the traditional cyclonic patterns of U.S. literary academe in the mid‐1960s…

Using video for reference staff training and development: A selective bibliography

Gwen Arthur

With the rapid growth of the video and VCR market since the 1980s, librarians have increasingly used videos for staff training and development, as well as for instructional…

Library orientation and instruction—1991

Hannelore B. Rader

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related…

Obtaining and using financial reports of foreign companies

Roberta L. Tipton

The international business researcher in the United States faces considerable barriers to obtaining and understanding firm‐level data about foreign companies. Although the…